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View Full Version : Filed messages disappearing from BB


korndizzle
04-28-2009, 05:27 PM
hello all,

I have a problem that started not to long ago with my filed messages. i am using bis with outlook at work and when i file messages on outlook they disappear from my BB. the "hide filed messages" is set to 'no' so i already tried the obvious. anyone got any other ideas??

Trimix
04-28-2009, 05:57 PM
Wirelessly posted (Tmo's cheapest BB customer)

What's your file free status (options>status)?

takeshi
04-29-2009, 09:18 AM
How is BIS set up to retrieve email? The filed messages setting may not be relevant.

korndizzle
04-29-2009, 11:04 AM
Owa.

rambo47
04-29-2009, 02:38 PM
When your Messages folder is open, hit the Menu button, go to Options > General Option and see how long you have messages set to be saved. Mine says "forever". If you have it set for anything less, that could be causing messages to disappear when they reach the time limit you have specified for keeping.

korndizzle
04-29-2009, 02:43 PM
Mine is set to 30 days however the messages disappear a few mins after i file them on outlook.

Thanks