PDA

View Full Version : Saved emails show red x.......?


fkjr2
05-04-2009, 12:58 PM
Hi - why is that when I save emails and then go back to them lets say a month or more later, a red X appears and the attachment is not retrievable when I try to open it.

ATT Bold 4.6 OS
BIS
AOL email account
Keep "forever" is set under device options.

Thanks.

ndub33
05-04-2009, 01:00 PM
Have you checked your availible memory? (Options>Status> Memory Free). If it is low, the device may be deleting them to stay operational.

fkjr2
05-04-2009, 01:01 PM
Yes I am always checking that and consistently have between 22 - 30 mb free all the time.

akosnitzky
05-04-2009, 01:02 PM
Sometimes, it is an issue with the connection or signal at the time of download

fkjr2
05-04-2009, 01:18 PM
well it happens quite often so I doubt its the signal - I have wifi available all the time - also it happens a lot

zerog46
05-04-2009, 01:59 PM
Wirelessly posted (BB 8330)

Did you recently upgrade your OS.

fkjr2
05-04-2009, 02:07 PM
yes but even before that - it was happening as well

zerog46
05-04-2009, 02:31 PM
Ok, The only time I have had this happen is after an OS upgrade. Have to check into it more.