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View Full Version : Keyboard/Trackball connection issues. Urgently need advice


alistaircorkett
05-06-2009, 11:40 PM
i recently bought a blackberry 8800 and now, whenever i press any of the buttons surrounding the trackball(R,T,Y,U) it acts as if ive clicked the track ball. i cant really afford to replace it right now, so any ideas about what i can do to fix it would be greatly appreciated. thanks

Jadey
05-07-2009, 05:53 AM
Where did you buy it from? Was it a new device?
If so, warranty should cover this.

Kris Wilson
05-10-2009, 11:07 PM
i recently bought a blackberry 8800 and now, whenever i press any of the buttons surrounding the trackball(R,T,Y,U) it acts as if ive clicked the track ball. i cant really afford to replace it right now, so any ideas about what i can do to fix it would be greatly appreciated. thanks

you can also hold the mute button down so the BB goes into Standby Mode. then hold down the track wheele "hard" and move it left to right while pressing down hard on the track ball. You might just have dust under the ball, causing keyboard issues. If that dowa not worked I'd return it for an exchange.