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MobileBama
05-07-2009, 08:28 AM
First of all, thanks for your time and efforts!

My phone will just shut off from time to time. This last time it powered off, it took a while to power my phone back up. After powering up, I noticed that my email boxes were gone and there was a black box under my battery at the top of the screen. I cannot check emails or texts. How can I get my email icons back on my screen?? This is the second time it's happened and I'm not sure how I fixed it the first time. Any help would be greatly appreciated.

jsconyers
05-07-2009, 08:34 AM
Try a battery pull.

If that doesn't work, resend your service books.
How do I resend my service books? - BlackBerryFAQ (http://blackberryfaq.com/index.php/How_do_I_resend_my_service_books%3F)

MobileBama
05-08-2009, 01:44 PM
Thanks jsconyers for your quick reply. Battery pull worked. Have a good weekend!

jsconyers
05-08-2009, 01:50 PM
You're welcome. Thanks and you too :smile: