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View Full Version : 8703e wont alert me of incoming emails


bake
05-08-2009, 08:35 PM
It did before I sent it in to our IT department :-o Anyways I have tried going through.... profiles.....advanced.....then editing my everyday profile to add a ring and a vibe but after saving the changes I still get nothing :x ???

jsconyers
05-08-2009, 08:38 PM
Make sure the tone is not set to mute.

bake
05-08-2009, 08:54 PM
I have it set to "tone and vibrate" no joy still :cry:

jsconyers
05-08-2009, 08:57 PM
What is volume set to?

bake
05-08-2009, 09:01 PM
out of holster.... high
in holster.......... high

jsconyers
05-08-2009, 09:06 PM
What profile are you editing, and what profile do you have active?

Also, try a battery pull.

bake
05-08-2009, 09:28 PM
I created a profile a long time ago named "everyday" that used to work... it is the profile that is active and the profile I am editing.

Battery pull didn't work nor did sync with desktop manager... perhaps a short fast flight into that wall ahead :idea:

jsconyers
05-08-2009, 09:32 PM
What happens if you change the profile?

bake
05-08-2009, 09:50 PM
What happens if you change the profile?

Nope... nada.

jsconyers
05-08-2009, 09:53 PM
None on the profiles are giving you audible notifications?

bake
05-08-2009, 09:58 PM
None on the profiles are giving you audible notifications?

Thats correct, no tone no vibe.... time for a flying lesson yet boss?

jsconyers
05-08-2009, 10:02 PM
Haha, not just yet. I would say try to upgrade your OS. This will break your connection with your BES. I would consult with your IT staff before attempting this.

bake
05-09-2009, 11:52 AM
Unfortunately I am running the newest OS....