White screen, bold 9000

[Corbett1874]

Please help,

i have a bold 9000 and yesterday the screen went white and now i cant do anything except receive and make calls. I have tried downloading latest software and restoring factory settings but nothing is working?!

Anyone had a similiar problem or know how to fix?

Cheers

[lraed74]

I had the same thing happen, called AT&T and they sent a replacement. I tried the load/unload of the OS, nothing worked.

[jeremyckitching]

Wirelessly posted (BlackBerry Curve 8900)

Have you tried the steps listed in the link below:

http://bit.ly/GJVQb

[agusnueng]

you remove micro sd good luck

[ndub33]

Did you wipe the device before reloading the OS? Here is a link that may help:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ (http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F)

[jguz89]

If you are going to do the Jl Cmder thing then make sure to keep the battery in the device throughout the process. My curve only gave me a battery missing indicator the entire time. When I put the battery in I was able to wipe and reload the OS.