View Full Version : email sync problem: deleted items

05-28-2009, 02:46 PM
New 8830 user (Verizon Wireless). I use the phone for my work email (sync'd with corporate email account). The problem is that when I delete an email from my desktop Outlook, it does not delete from my BB. BUT... when I delete from my BB, it DOES delete from the desktop. Weird, huh? Just to be very clear, I am DELETING the messages from desktop Outlook (not moving them to a personal folder).

Under the 'email reconciliation' menu, I have the following selected:
Delete on: Mailbox and handheld
Wireless reconcile: On
On Conflicts: Mailbox wins

Under "email settings"
Send email to handheld: yes
Save copy in sent folder: yes
Use autosignature: no
Use out of office: no

Any ideas as to how I can get the messages to delte from BB when deleted from desktop Outlook?

05-28-2009, 02:52 PM
Have to set "hide filed messages" to "yes". fixed it right up.

Sorry for the false alarm!