View Full Version : Need help receiving service books

05-29-2009, 02:03 AM
Yes, I do have the correct Blackberry Data plan with AT&T and my previous device was a Curve. This is a physically unbranded 8820 but it must have been used on the Orange network before I bought it because I can't install AT&T OS without deleting vendor.xml and after a wipe/install there's a message that says "Welcome to Orange UK" etc. etc. I've tried registering the device from the Host Routing Table and I never get the registration message back. Just plodding along in lowercase edge hell. Is there anything else I can do or am I going to have to sell this phone?

05-29-2009, 02:28 AM
Try sending your service books from here -> AT&T BIS Login (https://bis.na.blackberry.com/html?brand=mycingular).

Orange UK located here -> Orange UK BIS Login (http://www.blackberry.orange.co.uk/).

05-29-2009, 03:25 AM
I've tried before with no luck.

Haven't tried sending service books from Orange but it won't let me create the account because I registered first with ATT. Is there a way to unregister so I can try this out?