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View Full Version : Blackberry and Postini email filter error 571-'incorrect IP - psmtp'


ga6264
06-03-2009, 09:52 AM
Pardon me if this is the wrong place to post but hopfefully I can get help here. When we send or reply (on BIS) using the blackberry to our org we get an error "ex. smtp03.bis.na.blackberry.com #5.0.0 smtp; 5.1.0 - Unknown address error 571-'incorrect IP - psmtp' . I can send and reply to everybody else. I have added what I think are blackberry servers address on the postini iplock but still getting the same error. Below a are the addresses that I have added. Asterisk are just to cover the our org name. Any help is greatly appreciated.

Thanks,
Gilbert

addallowedip ***-org,blackberry.com:206.51.26.0/24



addallowedip **-org,blackberry.com:216.9.240.0/20



addallowedip ***-org,blackberry.com:206.53.144.0/20



addallowedip ***-org,blackberry.com:68.171.224.0/19



addallowedip ***-org,blackberry.com:67.223.64.0/19



addallowedip **-org,blackberry.com:216.9.248.0/24