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John-Fox
11-17-2005, 07:15 PM
Just ordered an 8700c through Cingular's B2B (877.201.9521). It still showed in their system as "coming soon," but it let the rep. complete the purchase. It was too late to ship today, so I will not get it until Monday at the earliest. It was $449 (no contract). I was told I would be e-mailed in the event something went wrong with the order.

Jbenven
11-17-2005, 09:49 PM
I'm a newbie, what is B2B?

fotozman
11-17-2005, 09:50 PM
I just placed an order too. $449+ $14.95 overnight shipping. They couldn't find any accessories in the system yet for the 8700... such as the leather holster.

Number13
11-17-2005, 10:51 PM
I'm a newbie, what is B2B?

Business to business sales.

chemmaster1
11-17-2005, 10:58 PM
I just tried to order one, and the sales rep, said that they can't find it in their systems? How did you guys do that? Thanks.

chemmaster

John-Fox
11-17-2005, 11:10 PM
Other than my rep dug a little, that is all I can figure. She gave me free shipping, too. :-) She said overnight shipping would not be worth it since they use Fed-Ex and I would not be able to get it on a Saturday.

singlemanriot
11-17-2005, 11:29 PM
can the general public order this way?

fotozman
11-17-2005, 11:36 PM
My rep took the order, but she stated that it did show as "coming soon" in the system. I added the overnight shipping just because I'm impatient. :)

supermanfan
11-18-2005, 12:00 AM
I just called that number and asked if I reached B2B sales. Answer: B2what?

Me: Do you have the 8700c?
Rep: Yes
Me: How much is that?
Rep: Hold on, my computer is having problems. Let me go to another computer.
Rep: What was that model again?
Me: 8700c
Rep: The highest the numbers go is 7100. I don't see a 8700c. Where did you hear about it?
Me: Everywhere. This is a long-awaited device for Cingular. Check the web.
Rep: After checking manufacturer's web site - Wow, this looks really cool!
Rep: Sorry, we don't have that phone.

Do I really want to switch back to Cingular?

palonge
11-18-2005, 12:15 AM
I call 3 times and they all said still comming soon, and i couldn't place an order.

Seattle18
11-18-2005, 02:31 AM
I just called that number and asked if I reached B2B sales. Answer: B2what?

Me: Do you have the 8700c?
Rep: Yes
Me: How much is that?
Rep: Hold on, my computer is having problems. Let me go to another computer.
Rep: What was that model again?
Me: 8700c
Rep: The highest the numbers go is 7100. I don't see a 8700c. Where did you hear about it?
Me: Everywhere. This is a long-awaited device for Cingular. Check the web.
Rep: After checking manufacturer's web site - Wow, this looks really cool!
Rep: Sorry, we don't have that phone.

Do I really want to switch back to Cingular?

All the providers leave their reps clueless up until the last possible minute, not just Cingular.

proxx
11-18-2005, 03:36 AM
can anyone call and order form the b2b? or do you need some PIN code to identify yourself as business?

greggebhardt
11-18-2005, 06:50 AM
My Corp Rep says no way a order has been processed for the 8700c as it is still not available in the system

nb_mitch
11-18-2005, 07:45 AM
I tried too, I do have a corporate account but got the it "is not available yet" even after I insisted people were ordering it today :(

John-Fox
11-18-2005, 09:37 AM
I have a confirmation number. I ain't lyin'. ;-)

greggebhardt
11-18-2005, 09:41 AM
I have a confirmation number. I ain't lyin'. ;-)

Not sasying your are not telling the truth, just saying that my rep says there is NO way.

Even worst is she just called about 20 minutes ago and said the release has now been pushed back another week to the 28th.

We will all be waiting for your delivery!

John-Fox
11-18-2005, 09:46 AM
I fear I will get an e-mail today saying the same thing about my order, then. Curses!!

greggebhardt
11-18-2005, 09:49 AM
I fear I will get an e-mail today saying the same thing about my order, then. Curses!!

I hope not! Just don't open any email today! <vbg>

I really would like to see you get it as I like to get all the opinions I can to tide me over till mine comes.

fotozman
11-18-2005, 10:11 AM
After placing the order last night, I received this email this morning from Cingular confirming the order...


Equipment Order Number: 95****

Cingular Wireless - Order Status Update

Dear ***,

Thank you for choosing Cingular Wireless. Your order has been received. We’re glad to have you join the largest digital voice and data network in America.

Item Name Item Number Quantity Ordered

SIM 64K 410 SINGLE SIM 63698 1
CVG RIM8700c WIRELESS HDHLD N 64096 1

We look forward to servicing your wireless needs for a long time to come.

Sincerely,

Cingular Wireless

AlbertoM
11-18-2005, 10:22 AM
I fear I will get an e-mail today saying the same thing about my order, then. Curses!!
Probably. It simply is not in the channel.

John-Fox
11-18-2005, 01:13 PM
I just called to obtain a tracking number as I was instructed last night by the rep. and was told that it still shows "in progress." He then said if I ordered yesterday afternoon it will not be shipped until Monday. So, who knows. But I still have not received anything from Cingular yet saying "psych!"

bevnet
11-18-2005, 01:58 PM
I'm wondering if those who placed orders are on orange or blue accounts?

AlbertoM
11-18-2005, 02:30 PM
Remember, you can actually book and pay for space flights right now. It is just going to be a while...

jimn367
11-18-2005, 03:35 PM
I'm wondering if those who placed orders are on orange or blue accounts?

That may be an excellent observation. I've noticed the past couple of days some screwy behavior with my links on the premiere web site. I have been redirected to several different styles of web pages (one orange with 1 product at a time in a listing) and white, orange and blue pages with 2 products per line in a spreadsheet like layout. The products are also inconsistent, changing almost every time.

I have had other very strange behavior.

Perhaps they are in the midst of some system migrations and some reps are migrated and some are not?

fotozman
11-18-2005, 04:33 PM
I have an Orange account...

bevnet
11-18-2005, 04:34 PM
OK, I was able to order an 8700 through Cingular's National Biz Ordering...We have a corporate "blue" account meaning we are on the AT&T side....Still dont know if that makes a diff.

The units are on backorder, but that at least spares me from having to keep calling and checking if they have it or not :)

alcolepone
11-18-2005, 07:54 PM
A few hours ago I called b2b to order my 8700c. The rep told me that it was not available to order but after pushing for a bit, he placed me on hold and came back to tell me that it was on back order but he could place an order for me. I did so and he told me that the system showed an order they should have received on 11/14. He said that the shipment was supposed to have 800 units in it and had not come.

nb_mitch
11-21-2005, 08:16 AM
I tried the website and called this morning. I was told the unit still has a status of "coming soon" and they don't have a price and can't order it yet.

Is today or tomorrow the official start date?

Mitch

kal311
11-21-2005, 09:44 AM
I have always seen and heard the 21st, unless it really is delayed then who knows when.

rjharary
11-21-2005, 01:19 PM
I have bad news, I ordered my 7100g a while back before it came out, they claimed to have charged my credit card and i waited....and waited.....and waited, caled back, it was never shipped, they made a mistake... no other details

KonTiki
11-21-2005, 01:24 PM
I tried the website and called this morning. I was told the unit still has a status of "coming soon" and they don't have a price and can't order it yet.

Is today or tomorrow the official start date?

Mitch

If this is the reason for the delays it really is pitiful as the 8700c will now become the 8700a(?).
http://us.gizmodo.com/gadgets/cellphones/cingular-to-become-att-138545.php

John-Fox
11-21-2005, 08:37 PM
I called Cingular B2B and got my FexEx tracking number! Yay!! :smile:

But, it is not in the system yet, so I really cannot track it as of yet. lol

I am sure I will be able to later tonight.

alcolepone
11-21-2005, 08:43 PM
John-Fox, that is the best news I've heard all day. And trust me I've been searching for any positive piece of information around.

T-Roy
11-22-2005, 10:37 AM
If this is the reason for the delays it really is pitiful as the 8700c will now become the 8700a(?).
http://us.gizmodo.com/gadgets/cellphones/cingular-to-become-att-138545.php
AT&T sold all their wireless assets to Cingular except the name if I recall correctly. They are not allowed to use the AT&T name, I imagine that is why it all went to Cingular Orange/Blue and not waiting to migrate everything over smoothy.

Well maybe I am wrong as SBC bought AT&T which owns 60% of Cingular. That is nuts.