mclark1612
07-21-2009, 06:11 AM
OK I have a weird issue here, and am at my wits end......
ONe of my collegues moved one of my users to a different mailbox store (Exchange 2003) and since then the users BB (8120) lost its connection to the BES.
I wiped the handset, recreated the users bes account and tried a wired activation but nothing works. I had the phone replaced thinking it was a hardware issue but the replacement doesn't work either.
I migrated the mailbox back to the original store, and the user does not have any problems sending/receiving emails. The RIM email does arrive to his mailbox but does not get deleted/removed.
All my other users approx 140 do not have any problems what so ever.
Any ideas?
ONe of my collegues moved one of my users to a different mailbox store (Exchange 2003) and since then the users BB (8120) lost its connection to the BES.
I wiped the handset, recreated the users bes account and tried a wired activation but nothing works. I had the phone replaced thinking it was a hardware issue but the replacement doesn't work either.
I migrated the mailbox back to the original store, and the user does not have any problems sending/receiving emails. The RIM email does arrive to his mailbox but does not get deleted/removed.
All my other users approx 140 do not have any problems what so ever.
Any ideas?