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View Full Version : Delete one of two "from" addresses on device


yahtzee
08-29-2009, 08:38 AM
I use a BES and haven't used BIS in forever. A friend changed gmail addresses and when she tries to send a message to someone it wants to use her old address (which is invalid) vs. her new one. How can instruct her to correct this?

JSanders
08-29-2009, 08:42 AM
According the OS on the device, tell them to look at Options > Advanced > Default Services, or Options > Advanced > Message Services.

But your friend really needs to go back to the BIS login or place they setup the email account, and delete the invalid email account.

Then at Options > Advanced > Service Books, delete the two instances of [cimime] and [cical] of the old invaild email address.