leatham
10-24-2009, 04:03 AM
Hi,
A user has been complaining that he couldn’t see more of a message. Any message which he cant see more of, he also cant reply or forward.
The problem happens intermittently with nothing unique about the messages.
Can anyone suggest a cure?
Thanks,
F
[40000] (10/22 19:29:56):{0x1C60} [BIPP] Received datagram, Tag=4670123
[40664] (10/22 19:29:56):{0x1D90} {user@<hidden>} Interactive request, Tag=4670123
[40700] (10/22 19:29:56):{0x1D90} {user@<hidden>} Receiving packet from device, size=59, TransactionId=904635844, Tag=4670123, content type=CMIME, cmd=0x3
[40296] (10/22 19:29:56):{0x1D90} {user@<hidden>} Receiving MORE request from device, Tag=4670123, TransactionId=904635844, RefId=-172075770, PartId=-2, Offset=1500, Length=2147483647
[40181] (10/22 19:29:56):{0x1D90} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Found 2 messages in the folder.
[40183] (10/22 19:29:56):{0x1D90} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Could not find RefId=-172075770.
[40297] (10/22 19:29:56):{0x1D90} {user@<hidden>} GetRIMMessage() failed: ERR_NOT_FOUND, RefId=-172075770
[40277] (10/22 19:29:56):{0x1D90} {user@<hidden>} Sending message error to device for message -172075770
[40583] (10/22 19:29:56):{0x1D90} {user@<hidden>} Sending packet to device, Size=44, Tag=2661381, TransactionId=-893817097
[40279] (10/22 19:29:56):{0x1D90} {user@<hidden>} SubmitToRelaySendQ, Tag=2661381
[40000] (10/22 19:29:56):{0x1C64} [BIPP] Send data, Tag=2661381
[40000] (10/22 19:30:04):{0x1C60} [BIPP] Received datagram, Tag=4670124
[40664] (10/22 19:30:04):{0x1E30} {user@<hidden>} Interactive request, Tag=4670124
[40700] (10/22 19:30:04):{0x1E30} {user@<hidden>} Receiving packet from device, size=57, TransactionId=904635846, Tag=4670124, content type=CMIME, cmd=0x3
[40296] (10/22 19:30:04):{0x1E30} {user@<hidden>} Receiving MORE request from device, Tag=4670124, TransactionId=904635846, RefId=-172075770, PartId=-2, Offset=1500, Length=3000
[40181] (10/22 19:30:04):{0x1E30} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Found 2 messages in the folder.
[40183] (10/22 19:30:04):{0x1E30} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Could not find RefId=-172075770.
[40297] (10/22 19:30:04):{0x1E30} {user@<hidden>} GetRIMMessage() failed: ERR_NOT_FOUND, RefId=-172075770
[40277] (10/22 19:30:04):{0x1E30} {user@<hidden>} Sending message error to device for message -172075770
[40583] (10/22 19:30:04):{0x1E30} {user@<hidden>} Sending packet to device, Size=44, Tag=2661382, TransactionId=-893817096
[40279] (10/22 19:30:04):{0x1E30} {user@<hidden>} SubmitToRelaySendQ, Tag=2661382
[40000] (10/22 19:30:04):{0x1C64} [BIPP] Send data, Tag=2661382
[40000] (10/22 19:31:37):{0x1C60} [BIPP] Received datagram, Tag=4670134
[40664] (10/22 19:31:37):{0x1D98} {user@<hidden>} Interactive request, Tag=4670134
[40700] (10/22 19:31:37):{0x1D98} {user@<hidden>} Receiving packet from device, size=57, TransactionId=904635851, Tag=4670134, content type=CMIME, cmd=0x3
[40296] (10/22 19:31:37):{0x1D98} {user@<hidden>} Receiving MORE request from device, Tag=4670134, TransactionId=904635851, RefId=-518542288, PartId=-2, Offset=7506, Length=3000
[40181] (10/22 19:31:37):{0x1D98} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Found 2 messages in the folder.
[40183] (10/22 19:31:37):{0x1D98} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Could not find RefId=-518542288.
[40297] (10/22 19:31:37):{0x1D98} {user@<hidden>} GetRIMMessage() failed: ERR_NOT_FOUND, RefId=-518542288
[40277] (10/22 19:31:37):{0x1D98} {user@<hidden>} Sending message error to device for message -518542288
[40583] (10/22 19:31:37):{0x1D98} {user@<hidden>} Sending packet to device, Size=44, Tag=2661389, TransactionId=-893817092
[40279] (10/22 19:31:37):{0x1D98} {user@<hidden>} SubmitToRelaySendQ, Tag=2661389
[40000] (10/22 19:31:37):{0x1C64} [BIPP] Send data, Tag=2661389
[40000] (10/22 19:31:47):{0x1C60} [BIPP] Received datagram, Tag=4670135
[40664] (10/22 19:31:47):{0x1E28} {user@<hidden>} Interactive request, Tag=4670135
[40700] (10/22 19:31:47):{0x1E28} {user@<hidden>} Receiving packet from device, size=57, TransactionId=904635852, Tag=4670135, content type=CMIME, cmd=0x3
[40296] (10/22 19:31:47):{0x1E28} {user@<hidden>} Receiving MORE request from device, Tag=4670135, TransactionId=904635852, RefId=-518542288, PartId=-2, Offset=7506, Length=3000
[40181] (10/22 19:31:47):{0x1E28} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Found 2 messages in the folder.
[40183] (10/22 19:31:47):{0x1E28} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Could not find RefId=-518542288.
[40297] (10/22 19:31:47):{0x1E28} {user@<hidden>} GetRIMMessage() failed: ERR_NOT_FOUND, RefId=-518542288
[40277] (10/22 19:31:47):{0x1E28} {user@<hidden>} Sending message error to device for message -518542288
[40583] (10/22 19:31:47):{0x1E28} {user@<hidden>} Sending packet to device, Size=44, Tag=2661390, TransactionId=-893817091
[40279] (10/22 19:31:47):{0x1E28} {user@<hidden>} SubmitToRelaySendQ, Tag=2661390
[40000] (10/22 19:31:47):{0x1C64} [BIPP] Send data, Tag=2661390
A user has been complaining that he couldn’t see more of a message. Any message which he cant see more of, he also cant reply or forward.
The problem happens intermittently with nothing unique about the messages.
Can anyone suggest a cure?
Thanks,
F
[40000] (10/22 19:29:56):{0x1C60} [BIPP] Received datagram, Tag=4670123
[40664] (10/22 19:29:56):{0x1D90} {user@<hidden>} Interactive request, Tag=4670123
[40700] (10/22 19:29:56):{0x1D90} {user@<hidden>} Receiving packet from device, size=59, TransactionId=904635844, Tag=4670123, content type=CMIME, cmd=0x3
[40296] (10/22 19:29:56):{0x1D90} {user@<hidden>} Receiving MORE request from device, Tag=4670123, TransactionId=904635844, RefId=-172075770, PartId=-2, Offset=1500, Length=2147483647
[40181] (10/22 19:29:56):{0x1D90} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Found 2 messages in the folder.
[40183] (10/22 19:29:56):{0x1D90} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Could not find RefId=-172075770.
[40297] (10/22 19:29:56):{0x1D90} {user@<hidden>} GetRIMMessage() failed: ERR_NOT_FOUND, RefId=-172075770
[40277] (10/22 19:29:56):{0x1D90} {user@<hidden>} Sending message error to device for message -172075770
[40583] (10/22 19:29:56):{0x1D90} {user@<hidden>} Sending packet to device, Size=44, Tag=2661381, TransactionId=-893817097
[40279] (10/22 19:29:56):{0x1D90} {user@<hidden>} SubmitToRelaySendQ, Tag=2661381
[40000] (10/22 19:29:56):{0x1C64} [BIPP] Send data, Tag=2661381
[40000] (10/22 19:30:04):{0x1C60} [BIPP] Received datagram, Tag=4670124
[40664] (10/22 19:30:04):{0x1E30} {user@<hidden>} Interactive request, Tag=4670124
[40700] (10/22 19:30:04):{0x1E30} {user@<hidden>} Receiving packet from device, size=57, TransactionId=904635846, Tag=4670124, content type=CMIME, cmd=0x3
[40296] (10/22 19:30:04):{0x1E30} {user@<hidden>} Receiving MORE request from device, Tag=4670124, TransactionId=904635846, RefId=-172075770, PartId=-2, Offset=1500, Length=3000
[40181] (10/22 19:30:04):{0x1E30} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Found 2 messages in the folder.
[40183] (10/22 19:30:04):{0x1E30} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Could not find RefId=-172075770.
[40297] (10/22 19:30:04):{0x1E30} {user@<hidden>} GetRIMMessage() failed: ERR_NOT_FOUND, RefId=-172075770
[40277] (10/22 19:30:04):{0x1E30} {user@<hidden>} Sending message error to device for message -172075770
[40583] (10/22 19:30:04):{0x1E30} {user@<hidden>} Sending packet to device, Size=44, Tag=2661382, TransactionId=-893817096
[40279] (10/22 19:30:04):{0x1E30} {user@<hidden>} SubmitToRelaySendQ, Tag=2661382
[40000] (10/22 19:30:04):{0x1C64} [BIPP] Send data, Tag=2661382
[40000] (10/22 19:31:37):{0x1C60} [BIPP] Received datagram, Tag=4670134
[40664] (10/22 19:31:37):{0x1D98} {user@<hidden>} Interactive request, Tag=4670134
[40700] (10/22 19:31:37):{0x1D98} {user@<hidden>} Receiving packet from device, size=57, TransactionId=904635851, Tag=4670134, content type=CMIME, cmd=0x3
[40296] (10/22 19:31:37):{0x1D98} {user@<hidden>} Receiving MORE request from device, Tag=4670134, TransactionId=904635851, RefId=-518542288, PartId=-2, Offset=7506, Length=3000
[40181] (10/22 19:31:37):{0x1D98} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Found 2 messages in the folder.
[40183] (10/22 19:31:37):{0x1D98} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Could not find RefId=-518542288.
[40297] (10/22 19:31:37):{0x1D98} {user@<hidden>} GetRIMMessage() failed: ERR_NOT_FOUND, RefId=-518542288
[40277] (10/22 19:31:37):{0x1D98} {user@<hidden>} Sending message error to device for message -518542288
[40583] (10/22 19:31:37):{0x1D98} {user@<hidden>} Sending packet to device, Size=44, Tag=2661389, TransactionId=-893817092
[40279] (10/22 19:31:37):{0x1D98} {user@<hidden>} SubmitToRelaySendQ, Tag=2661389
[40000] (10/22 19:31:37):{0x1C64} [BIPP] Send data, Tag=2661389
[40000] (10/22 19:31:47):{0x1C60} [BIPP] Received datagram, Tag=4670135
[40664] (10/22 19:31:47):{0x1E28} {user@<hidden>} Interactive request, Tag=4670135
[40700] (10/22 19:31:47):{0x1E28} {user@<hidden>} Receiving packet from device, size=57, TransactionId=904635852, Tag=4670135, content type=CMIME, cmd=0x3
[40296] (10/22 19:31:47):{0x1E28} {user@<hidden>} Receiving MORE request from device, Tag=4670135, TransactionId=904635852, RefId=-518542288, PartId=-2, Offset=7506, Length=3000
[40181] (10/22 19:31:47):{0x1E28} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Found 2 messages in the folder.
[40183] (10/22 19:31:47):{0x1E28} {user@<hidden>} MAPIMailbox::RefIDtoEntryID - Could not find RefId=-518542288.
[40297] (10/22 19:31:47):{0x1E28} {user@<hidden>} GetRIMMessage() failed: ERR_NOT_FOUND, RefId=-518542288
[40277] (10/22 19:31:47):{0x1E28} {user@<hidden>} Sending message error to device for message -518542288
[40583] (10/22 19:31:47):{0x1E28} {user@<hidden>} Sending packet to device, Size=44, Tag=2661390, TransactionId=-893817091
[40279] (10/22 19:31:47):{0x1E28} {user@<hidden>} SubmitToRelaySendQ, Tag=2661390
[40000] (10/22 19:31:47):{0x1C64} [BIPP] Send data, Tag=2661390