Old user new forum Member new help

[BlackberryBlog]

Hi there

I have the new curve, the touchpad one not trackball and the screen has broken apart from the top left hand corner

I need to delete all info on the phone as I have to return to my EX-employer ;)

Can anyone give me some help or suggestion as to how to reset the phone

I know the usual procedure but cant see enough to do this thanks

[jsconyers]

Welcome to the forums.

Options > Security Options > General Settings > Menu Key > Wipe Handheld.

If that doesn't work, download and install JL_Cmder and use the ResetToFactory setting.

[BlackberryBlog]

Welcome to the forums.

Options > Security Options > General Settings > Menu Key > Wipe Handheld.

If that doesn't work, download and install JL_Cmder and use the ResetToFactory setting.

Ok thats great im trying to downlaod it now

Is it simplt to use?

[jsconyers]

Yes, it is very simple to use. You shouldn't have an issue.