View Full Version : 7130e now basically a useless brick!

12-08-2005, 03:31 PM
I Posted about this earlier today in another thread - but wanted to put it in it's own topic in the hopes that a) somebody can help! and b) others can be warned and/or supported about this.

Last night I used Javaloader (comes with Blackberry developer tools) to load an app onto the 7130e (I have used this successfully many times so far on the 7130e) and it went into the re-initialize / reset state - and it has been stuck in a reset loop ever since!!! Just white screen, hour glass, black screen and then it repeats endlessly.

Removing the battery doesn't fix it. None of the 'extreme' methods of recovery have worked: I tried wiping it with javaloader (and other javaloader methods) - didn't work. In fact there is no way to contact the device what-so-ever from javaloader as i just get "Error:unable to open port". I have read that fixing this / communicating with the BB is a matter of timing; with some berries that have had this problem,the user was able to fix it by 'catching it' at the right part of the reset cycle. Well - i have tried a hundred times with javaloader: no go. I also tried using desktop manager (of course) via the app loader (some have reported success with 7100 models using this method) - again, tried a hundred times and again: no go.

Anybody have any ideas??

12-08-2005, 09:35 PM
Well...I really don't know if this is going to help you. But, I got into a similar problem with my 7250 and at the advise of another forum member, I continuously pulled the battery and tried to connect to the desktop manager. It took me about 10 tries, but finally I was able to connect and restore a backup. Again, you may have tried this, and it may not work, but being you have been waiting 6 hours now without a response...I figured I'd throw it out there.

At the very worst, are you within your 15 day window? You can always try to swap units.

Good Luck!

12-08-2005, 10:41 PM
My brother is the head of an IT department and has about thirty 7100's out there and had a user come to him with one that would not get past the hourglass. After trying many things they downloaded the firmware and reflashed the phone. Good as new.

12-08-2005, 10:57 PM
Just call RIM they have procedure for it
they will guide you over the phone ow to do it
it is not dead