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View Full Version : Document Conversion failure

mikegold
11-08-2004, 07:49 PM
hnwosu
11-08-2004, 09:44 PM
mikegold
11-08-2004, 09:54 PM
NJBlackBerry
11-08-2004, 09:57 PM
mikegold
11-08-2004, 10:06 PM
NJBlackBerry
11-08-2004, 10:09 PM
Dude
11-08-2004, 10:40 PM
NJBlackBerry
11-08-2004, 10:46 PM
mikegold
11-08-2004, 11:49 PM
Mark Rejhon
11-09-2004, 12:31 AM
mikegold
11-09-2004, 12:37 AM
davidpitkin
11-25-2004, 11:09 AM
arleyman
01-06-2005, 06:07 PM
Help! All of a sudden I cannot download any .doc, or .exe files. The downloading process beigns and then the message "the document conversion failed" comes up. T Mobile and RIM are clueless on this issue. HELP ME PLEASE!!!
El Chino
01-20-2005, 09:40 PM
I had the same problem and could not get a straight answer from TMO despite speaking with a "blackberry tech"

I would check that you have the bberry attachment service book installed on your device...I did

I then did a reset by pulling the battery out and now it works.

I do not think you can get *.exe files on the device. From my experience the *.doc file you can open has to be in non-html text. I can open simple text files made in word but not ones that have html or graphics embedded in them.