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pasniny
12-12-2005, 07:57 PM
Hi guys

I have a quick problem

if i delete an email in my outlook inbox
does it delete it on the blackberry

Is this posible because the 7100 g are currently not deleting email on the device if its deleted in outlook


Yann

martin_j001
12-12-2005, 09:39 PM
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry7100i/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/103)

Unless you are on a BES, deleting an email in Outlook will not delete the email on your blackberry.

pasniny
12-13-2005, 04:28 AM
Yep sorry
ussing bes ver 4 with exchange 5.5

martin_j001
12-13-2005, 07:33 AM
Not sure then, I'm not super familiar with BES and its inner workings....hopefully someone else will chime in. Check all your wireless sync settings though, as that could very well be the culprit. You may also want to ask your BES admin, as they may have it set up that way as a double-check of sorts, so you don't lose emails.... Good luck!

jontalotta
12-13-2005, 10:46 AM
pasniny,

Welcome to the site.

First, go to Messages/Options/Email Reconciliation. Set Delete on: to Mailbox & Handheld. Set Wireless Reconcilation: to On. Set On Conflicts: to Mailbox Wins.

Second, do not hard delete messages in Outlook. The BES does not recognize that type of delete. To get best results, open email and click Delete from toolbar (or File/Edit/Delete). CTRL+D apparently will work sometimes, but not always.

Finally, there are several threads discussing these issues. Recommend you do a search.

Good luck,

JT