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View Full Version : Desktop Manager won't sync music?


wmark17
01-06-2010, 06:55 PM
Hey everyone,

I have a new 8530 and when I try to sync with Desktop Manager, it simply sticks at Music and wont' go on. Calendar, Tasks, etc all synce perfectly, but my music just won't go.

I know I can just drag and drop into the music folder, but I'd like to do it this way.

Any ideas?

tsac
01-06-2010, 10:22 PM
READ the music types that work.

View Document (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=http--docsblackberrycom-en-smartphoneusers-deliverables-7074-BlackBerryMediaSync-110-USpdf&sliceId=pdfPage_5&docTypeID=DT_PRODUCTDOCUMENTATION_1_1&dialogID=261584643&stateId=0%200%20255650373)

wmark17
01-07-2010, 08:26 PM
According to that there's no reason it shouldn't work.

Motorcycle Mama
01-07-2010, 08:58 PM
Are you using Media Sync? Or something else in BlackBerry Desktop Manager?

What file types are you trying to sync? Do the files have DRMs?

tsac
01-07-2010, 09:28 PM
I was going to go into more detail but there are so many restrictions with media type etc. that I belive the OP is trying to load either DRM or some non compatible type.
He never responded so we don't know.