nigel129
01-26-2010, 11:00 AM
Hi all,
this is going to be a bit fustrating as i havent got the phone in my hand, its on loan to my son whos working in srilanka at the momment(im in the UK), BUT its gone belly up after 6 months of use. Heres a description of what went wrong he emailed to me, obviouly i will have to email any suggestions back to so please forgive any delay in replys to posts.
As usual, I plugged the phone to the mains charger before I went to bed. Next morning, I went to office and suddenly at about 11am after having answered few calls the battery drained out. I came home later and found out that even though I had plugged the charger to the mains, I had forgotten to switch on the wall socket hence the phone has not got charged overnight.
Then I kept the phone on the charger overnight and later also through the USB charger in case if the mains charger was faulty but nothing happens. Phone refuse to start up and the red light on top right keeps on flashing when it is connected to the charger.
When I try to check the software through the Desk Top Manager, there is a pop up stating to connect the devise to the computer which I am told is because the software is not identifying the unit. This is what my service provider also told me. I must mention that when they and even I tried to reload software, the SIM was not there as I was using same on another phone. Apart from this nothing else were tried by any party.
Please redirect this post if ive not started thread in correct area (appologies)
Thankyou in advance.
nigel
this is going to be a bit fustrating as i havent got the phone in my hand, its on loan to my son whos working in srilanka at the momment(im in the UK), BUT its gone belly up after 6 months of use. Heres a description of what went wrong he emailed to me, obviouly i will have to email any suggestions back to so please forgive any delay in replys to posts.
As usual, I plugged the phone to the mains charger before I went to bed. Next morning, I went to office and suddenly at about 11am after having answered few calls the battery drained out. I came home later and found out that even though I had plugged the charger to the mains, I had forgotten to switch on the wall socket hence the phone has not got charged overnight.
Then I kept the phone on the charger overnight and later also through the USB charger in case if the mains charger was faulty but nothing happens. Phone refuse to start up and the red light on top right keeps on flashing when it is connected to the charger.
When I try to check the software through the Desk Top Manager, there is a pop up stating to connect the devise to the computer which I am told is because the software is not identifying the unit. This is what my service provider also told me. I must mention that when they and even I tried to reload software, the SIM was not there as I was using same on another phone. Apart from this nothing else were tried by any party.
Please redirect this post if ive not started thread in correct area (appologies)
Thankyou in advance.
nigel