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gdavis@upnaway.com
02-16-2010, 05:10 AM
Hi Guys,

I have suddenly developed on my Bold 9000 a false count showing emails not opened!!! Does anyone know how to correct this?
Presently it shows I have 34 unopened emails when I have none.

Assistance would be appreciated.

Regards,
Grahame

Motorcycle Mama
02-16-2010, 06:51 AM
With the device turned on, remove the battery, wait 30 seconds, and place the battery back in the device.

Also, check your saved messages.

gdavis@upnaway.com
02-16-2010, 09:27 AM
Thanks, you were right - saved messages was the deal

angelbear1973
02-16-2010, 09:33 AM
i get this same issue on my storm i check all folders and nothing. do a battery pull still there go to inbox on the pc empty. finally have to delete the account and re add it only does it on my imap gmail account

gdavis@upnaway.com
02-18-2010, 11:36 PM
Yep!!

Strange but true - we should call them "blackberry moments" ....
I did find the answer (being saved messages) but this seems to be a different issue altogether???

G.