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View Full Version : Tried to wipe and install the OS but failed. Need help!


mr2turbohk
02-24-2010, 11:59 AM
I used the JL to wipe the OS (I think) and now the screen has "Reload Software 507". I followed the instruction of "How do I wipe the BlackBerry using Jl Cmder?" but the device did not connect to the DM, the DM could not identify the device. How can I do? When I connected my BB, the red light appeared for only a few second then went out, it made me believe it did not connect to the DM. I really need someone can help me on this issue to make my BB to work again. Much appreciated!

jsconyers
02-24-2010, 12:02 PM
Welcome to the forums.

Follow these steps:

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ (http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe)

mr2turbohk
02-24-2010, 12:07 PM
Thank you. It looks the steps will work. I will try it soon! Thank you very much!