Migrate user to Exchange 2010 breaks Blackberry

[Ryan.M]

I have a BES 5.0.1 MR1 server in place using Exchange 2007 currently. I recently installed a Exchange 2010 2 node cluster. I've upgraded the Mapi components on the BES server to the latest 6.5.8153.0.

When I migrate a user from Exchange 2007 to Exchange 2010, their blackberry doesn't work any longer. I have restarted the BES server several times to see if it would pick it up but it never does.

Has anyone had this problem? I need the two servers to coexist for a while. The BES account is still on the 2007 as are all the blackberry users except for the 1 on the 2010 server that doesn't work.

[knottyrope]

Did you install RU1?
Turn off throttling?
Add permissions for service account?
You need to move the BEAdmin account first

[ZeroKool]

Yep. Sucks no mixed mode for 2010. We are at 2003 trying to find a way to use BES server and have functional 2003 and 2010 exchange.

[Ryan.M]

Did you install RU1?
Turn off throttling?
Add permissions for service account?
You need to move the BEAdmin account first

If I move the BESAdmin account, will it work for the 2007 users? I'm extremely worried to do that with 150+ blackberry users. I can't move them all to the new 2010 servers overnight so they have to work together.

I didn't have the permissions set on the 2010 server, i've done that now but it's not working as of yet.

[Ryan.M]

I was able to get everything working following this guide:
http//blogs.catapultsystems.com/IT/archive/2010/03/04/exchange-2010-and-blackberry-enterprise-server-express-5-0-1.aspx

The thing that got me was I had to run the get-mailboxserver portion for both my servers.

Works like a charm with BBadmin account on 2007 server and clients on 2010. Next step is to move the bbadmin account and hope all goes well.

[dmbascfan]

Yep. Sucks no mixed mode for 2010. We are at 2003 trying to find a way to use BES server and have functional 2003 and 2010 exchange.

We're about to stand up a new BES 5.0 w/ E2010 and have it coexist with a BES 5.0 w/ E2003 for migration.

That isnt possible?

[Kero5hin]

I was able to get everything working following this guide:
http//blogs.catapultsystems.com/IT/archive/2010/03/04/exchange-2010-and-blackberry-enterprise-server-express-5-0-1.aspx


That link isnt working... !!!! HELP

[fieldgeek]

I have mixed users on the BES (Exchange 2003 and Exchange 2010). What I do is use static agents for Exchange 2010 people and set those agents to use EWS using the Traittool. It all works great.