BES 5.0 Monitoring

[Raiden]

Hi All

Im having issues logging on to my BES monitoring console, log file below. Previously i have had another server running the Monitoring console but has since decommissioned this server and re-installed on a new server. The new server BBMS-APP LOG FILE

(03/26 09:02:56:519):{Dummy-1} [db_connection_manager:__init__:97] [INFO] Database connection pool for [BMSDB] initialized. Min connections: 4. Max connections: 10. Available connections: 4
(03/26 09:02:56:551):{Dummy-1} [util:attemptToConnect:69] [INFO] Successfully connected to the database
(03/26 09:02:56:628):{Dummy-1} [db_connection_manager:__init__:97] [INFO] Database connection pool for [BMSDB] initialized. Min connections: 4. Max connections: 10. Available connections: 4
(03/26 09:02:56:661):{Dummy-1} [control:__init__:33] [INFO] Monitoring control component startup complete.
(03/26 09:02:56:661):{Dummy-1} [client_console:__init__:295] [INFO] Client console component startup complete.
(03/26 09:02:56:661):{Dummy-1} [state_cache:__init__:60] [INFO] StateCache startup complete.
(03/26 09:02:56:661):{Dummy-1} [service_definitions:__init__:20] [INFO] Service definitions component startup complete.
(03/26 09:02:56:661):{Dummy-1} [thresholds:__init__:35] [INFO] Threshold application component startup complete.
(03/26 09:02:56:676):{Dummy-1} [threshold_processor:__init__:415] [INFO] Threshold Processor startup complete.
(03/26 09:02:56:676):{Dummy-1} [alarm_panel:__init__:27] [INFO] Alarm Panel startup complete.
(03/26 09:02:56:676):{Dummy-1} [messaging:__init__:23] [INFO] Messaging startup complete.
(03/26 09:02:56:676):{Dummy-1} [config_panel:__init__:39] [INFO] Config Panel startup complete.
(03/26 09:02:56:676):{Dummy-1} [notifications:__init__:36] [INFO] Notifications startup complete.
(03/26 09:02:56:676):{Dummy-1} [reports:__init__:131] [INFO] Reports Component startup complete.
(03/26 09:02:56:691):{Dummy-1} [notifier:loadEmailHandler:60] [INFO] Loading Email handler
(03/26 09:02:56:691):{Dummy-1} [notifier:loadEmailHandler:66] [WARNING] No email handler config found. Load failed.
(03/26 09:02:56:691):{Dummy-1} [notifier:loadHandlers:73] [INFO] Load SNMP Trap handler
(03/26 09:02:56:786):{Dummy-1} [notifier:loadHandlers:77] [INFO] Load UI handler
(03/26 09:02:56:786):{Dummy-1} [notifier:loadHandlers:81] [INFO] Load SMS handler
(03/26 09:02:56:786):{Dummy-1} [notifier:loadHandlers:85] [INFO] Load PIN handler
(03/26 09:02:56:786):{Dummy-1} [charting:__init__:112] [INFO] Charting startup complete.
(03/26 09:02:56:801):{Dummy-1} [datarequestcomponent:__init__:41] [INFO] Data Request Component startup complete.
(03/26 09:02:56:801):{Dummy-1} [dd:__init__:97] [INFO] Device Diagnostics Component Started
(03/26 09:02:56:801):{Dummy-1} [aggregation:__init__:36] [INFO] Data aggregation component startup complete.
(03/26 09:02:56:911):{Peer(App)} [peer:run:1013] [INFO] EndPoint (App) started and bound to ('10.102.242.23', 55500)
(03/26 09:02:57:926):{Dummy-1} [peer:connection_failed:830] [WARNING] Connection failed for (Engine) at (u'ZAMDV30004.VODACOM.CORP', 55501)
(03/26 09:02:58:941):{Dummy-1} [peer:connection_failed:830] [WARNING] Connection failed for (Engine) at (u'ZAMDV30004.VODACOM.CORP', 55501)
(03/26 09:02:59:941):{Dummy-1} [peer:connection_failed:830] [WARNING] Connection failed for (UI) at (u'ZAMDV30004.VODACOM.CORP', 55503)
(03/26 09:03:00:223):{Notifier:1} [smsutil:init:118] [ERROR] Init Failure (0): Operation timed out waiting for (OK)
(03/26 09:03:03:410):{Notifier:1} [smsutil:init:118] [ERROR] Init Failure (1): Operation timed out waiting for (OK)
(03/26 09:03:03:410):{Notifier:1} [notifier_handlers:scanPorts:253] [INFO] Detected compatible SMS devices: []
(03/26 09:03:05:926):{PeerRecvQueue:1} [peer:connection_failed:830] [WARNING] Connection failed for (UI) at (u'ZAMDV30004.VODACOM.CORP', 55503)

[Raiden]

bUMP

[Raiden]

Bump

[DarthBBerry]

Okay.. stop bumping and give those of us in North America a chance to reply. Time zone differences, ya know. *sheesh*

This sounds like the problem you are experiencing: KB19363 (http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB19363&sliceId=1&docTypeID=DT_SUPPORTISSUE_1_1&dialogID=355668291&stateId=0 0 355664339)

[Raiden]

Lol...True..Let me check

[Raiden]

Hi Darthberry, the server is a VM with 1 NIC and is not using IPv6..

Anything else i can check?

[Raiden]

IPv6 is there but not configured, should i uninstall it?

[DarthBBerry]

IPv6 is there but not configured, should i uninstall it?

Not a Server guy... not making a recommendation. What does the documentation say?