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View Full Version : SMS and MMS showing number instead of name

branka
04-19-2010, 01:43 AM
Hey,

My sister just bought 8310. She has the same problem - when receiving an sms, she just sees the number and not the name! Is there any solution for that?? Please help.
Thanks,
Branka
branka
04-19-2010, 07:21 AM
Anyone???? Please
kellyjdrummer
04-19-2010, 08:25 AM
Save the number to the phone book with a name.
branka
04-20-2010, 12:34 AM
Don't you think I did that?? Off course all my contacts are saved with a name Otherwise how would I know who is calling me? Any other solution?
kellyjdrummer
04-20-2010, 07:34 AM
No, I didn't think you had done that. There are other reasons for this problem to have occurred. In your OP, you mentioned nothing about receiving calls and seeing the number, otherwise, I wouldn't have made my suggestion. I hope you get it sussed. Sorry I tried to help.
branka
04-20-2010, 07:45 AM
Sorry, didnt mean to be rude... I am just annoyed with this!! Sorry, ok? I appreciate your help... Yes, I can see name when someone calls, its just with SMS and MMS... Do you think an upgrade will help..
kellyjdrummer
04-20-2010, 08:29 AM
Thank you, I appreciate your honesty.
I'm using an 8520, as my profile states, and I can open the SMS/MMS window, click the Menu button and go to General Options. In that window, there is the option to "Display Name" Yes/No as well as other options.
Here's a screen shot of my settings. I always see the number and a little pic if I have assigned one to the initial contact. Let us know if this does not change things for you.
http://www.photo-fix.com/Capture9_10_55
branka
04-21-2010, 01:13 PM
hey,
I upgraded my software... I had like a million years old software :shock: BUT (!!!!!) I have a new problem - My Browser icon is missing!! Any clues?? I have set my network connection and everything is ok, but this - Where did my icon go???? :cry:
Motorcycle Mama
04-21-2010, 07:29 PM
Resend your Service Books.
branka
04-22-2010, 12:46 AM
can you help me with that ... I am kinda new with Blackberry and also you guys are the only one I can turn too, because Slovenia has crapy support here :( Thank you for help :)
Motorcycle Mama
04-22-2010, 05:51 AM
Log in to your BIS page from a computer. BlackBerry Internet Service (http://mobitel.blackberry.com/)
Click on Help.
Click Send Service Books.
branka
04-22-2010, 06:54 AM
Thanks, :) But I realized that I was not suscribed to this... besides this, is there anything else that could fix the problem...
Motorcycle Mama
04-22-2010, 11:05 AM
You can't get BlackBerry data (including the BlackBerry Browser) without a BlackBerry Data Plan from your carrier.
branka
04-23-2010, 07:18 AM
do you think if I load this new software one more time my browser icon will re-appear?? I think I dont like BB that much... :(
MidnightDraven
04-23-2010, 08:10 AM
No, the browser icon is linked to service books...service books you get from having a BLACKBERRY DATA PLAN.
So, without the plan - no service books - no browser.
branka
04-23-2010, 01:26 PM
Ok, I have now 5€ higher account because of this service :? and here is the result. I have resent the service books and the icon appears and then disappears again! WTF? What to do next? Should I upload a former verson of OS?? Please help, I am getting really desperate... :cry:
branka
04-24-2010, 05:40 AM
Ok, since I cant get back my browser icon by all standard ways, I came up with an idea. Do you think if I upload a browser (Mini Opera, Google mobile....) to my BB, it will work???? Oh yeah, I also entered APN settings from my carrier.
Motorcycle Mama
04-24-2010, 06:33 AM
Try it and see.
branka
04-24-2010, 03:31 PM
It worked!! Without BIS/BES service!!! but now I have to solve a problem of not receiving/sending MMS :( Any clues?
Motorcycle Mama
04-24-2010, 04:52 PM
It sounds like you have a GENERIC DATA PLAN and not a BLACKBERRY DATA PLAN.
branka
04-24-2010, 11:59 PM
it looks like it, yes, but I dont know how to set my BB to receive MMS :(
Motorcycle Mama
04-25-2010, 05:50 AM
MMS is typically controlled by Service Books on BlackBerry.
dhelsdon
05-06-2010, 11:27 PM
Is that the same as using mt Hotmail account for email
branka
05-12-2010, 12:46 AM
Just a comment - after several unsucessful attempts for making MMS work, I turned to our carrier and they told me to send the phone to their distributor and they will upload the new software again on BB and all should work. So, I did that and guess what!! Everything works!! Without BB plan 8-) So, maybe sometimes it is good to talk to your carrier... :razz: