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Mychelle
07-21-2010, 08:56 AM
Hi..

I got a message this morning saying that I had to update my password in order to continue receiving emails on my device. My email was working fine up until this morning. I have not changed my password or done anything different.

I tried to validate it, but it is saying that my password or email address is invalid - which it is not. It works fine on my computer. I've tried several times.

I tried the battery pull, going through Blackberry Internet Service, deleting my email on the phone and re-installing it... Nothing is working.

My email account is through AOL if that helps.
I have the BB Curve 8530

Thanks for any help.

TheRinger
07-21-2010, 09:28 AM
Hi..

I got a message this morning saying that I had to update my password in order to continue receiving emails on my device. My email was working fine up until this morning. I have not changed my password or done anything different.

I tried to validate it, but it is saying that my password or email address is invalid - which it is not. It works fine on my computer. I've tried several times.

I tried the battery pull, going through Blackberry Internet Service, deleting my email on the phone and re-installing it... Nothing is working.

My email account is through AOL if that helps.
I have the BB Curve 8530

Thanks for any help.

AOL IMAP seems to be down this morning as we are receiving a lot of calls about it where i work at.

No ETA

Mychelle
07-21-2010, 09:50 AM
I just got off the phone with the tech support from Alltel. He said it took the password on his end and I got an email (wow) on my phone that said I should begin receiving emails in about 20 min. (fingers crossed)

Thanks. :)

TheRinger
07-21-2010, 10:03 AM
I just got off the phone with the tech support from Alltel. He said it took the password on his end and I got an email (wow) on my phone that said I should begin receiving emails in about 20 min. (fingers crossed)

Thanks. :)

Yep, looks to be clearing up as i just validated an aol email