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View Full Version : deleted email account but it's still there


dtaylo
07-29-2010, 12:35 PM
I followed instructions on how to delete my email account from my Bold 9650 (went to settings, selected the account, selected delete). This deleted one of two icons that linked to my personal email (I inadvertently set up the link twice when initially setting up, so I had two envelope icons linking to the acct. on the home screen). The problem is my email is still active (receiving new messages and still showing old ones), but there is no account left to delete when I go to settings. It's no longer listed in settings.

So how do I get rid of it? I'd like to have only my work email on this phone. Thanks!

penguin3107
07-29-2010, 01:09 PM
Options > Advanced Options > Service Book

Delete any service books which have your personal email address next to it.

tsac
07-29-2010, 02:22 PM
Dont forget to stop the redirection or BIS account that sends the email to the BB.

penguin3107
07-29-2010, 02:29 PM
Dont forget to stop the redirection or BIS account that sends the email to the BB.

They already did that. It's stated in the first post.