7100i Microphone issue

[drunyon]

After 2+ hours on the phone with Nextel & BB support, I've solved all but one problem with my new 7100i today.

The last problem is that when I make or receive a phone call...the other party can't hear me. I can hear them fine, but they can't hear me. I've checked to be sure MUTE isn't activated and that is NOT the problem.

Any clues?

Thanks in advance.

[randychnr]

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry7100i/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/103)

Bad phone

[Nsupporter]

blow on the mic?

[Evangelist]

Greetings!

One thing to check, assuming you haven't, is the Profile your using; check all the settings and options under that Profile to make sure something isn't set to mute. There are so many options for In Holster and Out of Holster. I had a similar problem where the setting for the DC was set to Mute when In Holster; hence, I couldn't heard any DC alerts!!! Just a thought...

God Bless!

Rick
Embrace His Grace (http://www.embracehisgrace.com)

[kstew]

After 2+ hours on the phone with Nextel & BB support, I've solved all but one problem with my new 7100i today.

The last problem is that when I make or receive a phone call...the other party can't hear me. I can hear them fine, but they can't hear me. I've checked to be sure MUTE isn't activated and that is NOT the problem.

Any clues?

Thanks in advance.
I am having the exact same problem. Did you (or anyone) figure out the resolution to the problem?

Thanks

[kstew]

P.S. I'm having the problem with my 8700c

thanks

[Nextel User]

we figured it out............BAD PHONE, get a replacement.

[BilltheCat]

Isnt it sad when good phones go bad!