Rodmath
04-09-2014, 02:02 PM
Hello, new Z30 last week and downloaded Blackberry link to sync contacts and calendar with outlook. Really like the device, but find the sync process is taking an extraordinarily long time to complete the sync and frequently being told the sync was unsuccessful.
Sometimes the sync process is taking in excess of 15 minutes.
Today I deleted the version of Link on my desktop after the sync 'froze' for more than half an hour. I did the unthinkable and unplugged my device when it told me not to... but after half an hour???.. then uninstalled BBerry Link.
I then downloaded a fresh version and reconfigured the sync for both contacts and calendar to 'one way to device'.
Again, after a very lengthy sync process, I get an error saying the sync was unsuccessful.
Not sure what to do next... any help please.
Sometimes the sync process is taking in excess of 15 minutes.
Today I deleted the version of Link on my desktop after the sync 'froze' for more than half an hour. I did the unthinkable and unplugged my device when it told me not to... but after half an hour???.. then uninstalled BBerry Link.
I then downloaded a fresh version and reconfigured the sync for both contacts and calendar to 'one way to device'.
Again, after a very lengthy sync process, I get an error saying the sync was unsuccessful.
Not sure what to do next... any help please.