View Full Version : Advice and Opinion needed
hf1khal
02-22-2006, 08:08 PM
I had IM+ runing in trial and I was going to purchase the product and found out that there is an upgrade. It will not longer run (new or old wap version) as I get a class Exception error no matter what I do. I want opinions as to weather if I should wipe out the 8700c and re-install and start from scrach. IM+ could not help or Cingular and BB refuses to help and says contact Cingular (which leaves me a bit disapointed becuase of the zero support from the maker to even explain the error). My thought is to wipe it clean and re-intal and see if this helps. If you think I should please give me your advice as to what is the best way for me to do so as I realy do not know what I am doing when it comes to this point and what I should expect.
Thanks in advance.
DuckWingDuck
02-22-2006, 08:13 PM
Why couldn't you get help from IM+?
hf1khal
02-22-2006, 08:18 PM
Well after going back and foth via email. They asked me to do many things which I have already done and redone and nothing worked. They then sent me the older version and that did not run either and the last thing I got from them is to go for the Regular IM+ version or wait untill they hopefully end up working with BB BIS to as they are talking to BB about that. So it was left at that.
bobhammer
02-23-2006, 03:58 AM
if you really cant get any help from anyone....I suggest you to wipe your bb out!
hf1khal
02-23-2006, 09:42 AM
Would just re-installing the BB software over itself do the wipe out (I am not worried about backing it up as I can rebuild what I have quickly) or do I need to do something first to wipe it out.
hf1khal
02-23-2006, 01:17 PM
Just did the wip out. and IM+ installed and all worked. Now I am waiting for my registration code. One thing the istalled apps remaind with the exception of tones, wallpaper and themes. But that should be no problem as I can get those again.
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