4.1 upgrade gone bad?

[muskiemania]

just upgraded TMO 7290 to v4.1 (CSL) and im getting a crazy error:

when scrolling through an email i get:

"more request cannot be completed. Service book information cannot be found".

So what to i do?!? I resend the service books. And nothing changes.

[mybuzz]

just upgraded TMO 7290 to v4.1 (CSL) and im getting a crazy error:

when scrolling through an email i get:

"more request cannot be completed. Service book information cannot be found".

So what to i do?!? I resend the service books. And nothing changes.
You night have to contact Tmo and have them send you a service book you might be missing. Same thing happened to me, they had to resend one that you can't get from the website.

[John Clark]

Are you on BES (corporate email system) or BIS (xxx@<hidden> or other internet mail)?

[gdpmumin]

Wirelessly posted (BlackBerry7130e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

I use both a hosted BES account and the BIS. I have only received this error with the BIS account, but unlike your situation, resending the service book from the BIS fixed the problem.

[muskiemania]

im on BIS