NatalieM
04-16-2006, 03:21 PM
Hi all, Please bear with me as I and my colleagues are new to BB. We each received a BB 8700r about a month ago when the govt had some extra money to spend! However, we are a pretty low-tech and low-cost operation, so the learning curve is pretty steep, esp since most of us are not tech-savvy.
We are a practice of 5 health care professionals. We have been currently using just pen-and-paper or MSWord for appointment and off-call scheduling, client lists, etc. Here is what we would like to be able to do with our blackberries:
- share appointment schedules
- share call schedules
- share client lists (with addresses, etc)
- share minutes and agendas for meetings etc.
We are with Rogers' Wireless in Ontario. The guy who sold them to us has not been helpful at all, just basically sold them to us, sold us the data package, and said call me if you have any questions! Didn't even tell us about the 1st 3 months unlimited access, I had to find that out from the website! Questions I have called him with have been answered vaguely or not at all. Other Rogers staff I've spoken to didn't seem to know much about Blackberries. So I appeal to you for your knowledge!
I am aware that what we would ideally need is a hosted BES server, I have learned that much from being on here. What I would like to know is , what is the most economical way of doing what we want to do? We won't be doing any extensive file-sharing, just mostly scheduling and lists. We don't have an Exchange.
What I'm thinking is, we need to take the smallest data package from Rogers - if we're not already locked into what we have, that is, but I think I
would fight that since we were not informed at all about our options! Then, shop around for an economical hosted BES.
Is this correct? Does anyone have any other tips? Please bear in mind that we are in Canada. Is there a way to share the info I mentioned without going through a BES? It doesn't need to be real-time synching, if the info were sent to our BB's once a day that would be sufficient. I'm really disappointed with the sales service - I mean, with the way we're using them now, we basically just have very expensive cell-phones/pda's. We'd like to use this powerful little tool as it was meant to be used, we just don't have the money to be spending tons on it.
thanks for any help,
Natalie
We are a practice of 5 health care professionals. We have been currently using just pen-and-paper or MSWord for appointment and off-call scheduling, client lists, etc. Here is what we would like to be able to do with our blackberries:
- share appointment schedules
- share call schedules
- share client lists (with addresses, etc)
- share minutes and agendas for meetings etc.
We are with Rogers' Wireless in Ontario. The guy who sold them to us has not been helpful at all, just basically sold them to us, sold us the data package, and said call me if you have any questions! Didn't even tell us about the 1st 3 months unlimited access, I had to find that out from the website! Questions I have called him with have been answered vaguely or not at all. Other Rogers staff I've spoken to didn't seem to know much about Blackberries. So I appeal to you for your knowledge!
I am aware that what we would ideally need is a hosted BES server, I have learned that much from being on here. What I would like to know is , what is the most economical way of doing what we want to do? We won't be doing any extensive file-sharing, just mostly scheduling and lists. We don't have an Exchange.
What I'm thinking is, we need to take the smallest data package from Rogers - if we're not already locked into what we have, that is, but I think I
would fight that since we were not informed at all about our options! Then, shop around for an economical hosted BES.
Is this correct? Does anyone have any other tips? Please bear in mind that we are in Canada. Is there a way to share the info I mentioned without going through a BES? It doesn't need to be real-time synching, if the info were sent to our BB's once a day that would be sufficient. I'm really disappointed with the sales service - I mean, with the way we're using them now, we basically just have very expensive cell-phones/pda's. We'd like to use this powerful little tool as it was meant to be used, we just don't have the money to be spending tons on it.
thanks for any help,
Natalie