View Full Version : Dead 7130e - Help with the Replacement

05-16-2006, 10:00 AM
My 7130e locked up in a strange way, the ALT arrows stayed on all of the time and none of the buttons would work, only the scroll feature and it didn't work properly. So Verizon sent me a refurbished one and it is missing things from the Main Menu, like the Browser!
I did a Backup of the old one and then restored it to the new one. Can somebody please tell me how to add things back to the main menu? I know how to add the other apps but I can't get to them without the Browser.
Edit: also the mail settings are gone!

05-16-2006, 11:29 AM
Register your BlackBerry on the wirelesss network and then go to your BIS website and resend the Service Books.

05-16-2006, 12:14 PM
Thanks! I had to go to the BIS and then change the ESN and PIN for the new handheld, it seems to work now.

I did search for this one, but since the old BB is locked up I still want to wipe it clean before I give it back to VZ. Do you know how long without a battery it will take to erase exerything if it will?