Help !! My 8700 appears to have crashed.

[Garland417]

I just received a new blackberrry 8700 two days ago. Everything seemed to be working correctly. When I tried synching today it asked me for my password and every time I entered the CORRECT PASSWORD, it told me that it was incorrect?? I unplugged it from the synch cable and now all I have is a screen with a circle in the center that has what looks like a battery with a line going through it and at the bottom of the circle there are the numbers 507. Is this thing possessed ??

Any help would be appreciated !!!!!!!!!!!

[CBR900RR]

Looks like you handheld operating system is gone.

Go here
http://www.t-mobileapps.com/downloadcenter/Software_list.cfm?selDevice=22
Download the Desktop Manager Software (4.1.1.12) Handheld Version (4.1.0.284)
Install it on you computer
Plug in the 8700g and reinstall the OS.

[Pizzle]

Edit: CBR beat me to it. What he said. :)

[LunkHead]

Wirelessly posted (BlackBerry 8700g: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

A few others have had this type of problem and nothing solved it. Try the OS suggestion above, it it still does not boot then you might have a corrupted 8700

[NJBlackBerry]

A 507 means no operating system. Not a corrupted OS - a deleted one. Reload as per the instructions above.

[ssfmission]

Is it a personal Blackberry or one that your company issued? If you are running on a BES server from your company and enter your password incorrectly to many times, the Security Policy ( depending on settings ) will also wipe out your Blackberry. I have our BES to wipe the Blackberry on the 10th incorrect attempt.

But like it says above, you will need to reload the Operating System.

[LunkHead]

Wirelessly posted (BlackBerry 8700g: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

You are correct sir! I did not read the MORE on the wap version and did not see the error number.. My apologies! :)

[shodan]

post removed

[Garland417]

I reloaded the operating system and now everything is fine. Hooray !!!!!!!!!!!!