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View Full Version : Outlook contacts synching issue


pbsaz
06-03-2006, 06:56 PM
I'm ready to pull my hair out as I can't figure out why many times when I add a contact in Outlook, (I have them sorted by last name) and then synch it with my BB the first and last names are reversed. It's completely correct in Outlook but not in my BB. Any thoughts?

The only way I've been able to fix it is to change the name on my BB. Future synchronizations have no impact. I just added three contacts. Two of the three names were reversed on after synching one was fine. Sometimes I hate technology.

garran
06-03-2006, 08:18 PM
Within the Address Book:

Trackwheel Click --> Options --> Sort By:
Last name

pbsaz
06-03-2006, 09:28 PM
I'ts already sorted by last name. What I'm saying is that somehow during the synching process it's often, but not always putting the first name in last name field and the last name in the first name field. Changing how it sorts won't change why it's not always mapping correctly.

Fkewl
06-06-2006, 07:49 AM
I would try the following
-> create another Contacts folder in Outlook
-> transfer all your contacts to the new folder
-> resynch if need be (or if BES, wait till it removes them all)
-> retransfer the back to the correct Contacts folder
-> verify if the synch ok