View Full Version : new 7100 user - redirection question

07-29-2006, 07:53 PM
I am a new 7100 user and I am using the desktop redirector. It worked great for several days, but today I started recieving messages without the message body - header only. If I restarted outlook and the redirector, it fixed the problem for a short time but it came back again. Any ideas? Thanks.

Nextel 7100i
07-30-2006, 07:13 AM
Did you try calling Blackberry support? Sometimes you get someone who is pretty good?

07-30-2006, 07:24 AM
Desktop Redirector is only certified to work with an Exchange e-mail account. If you are not using Outlook and Exchange, you may not get much support from RIM. Or anyone else. Desktop Redirector is really old technology - in BlackBerry terms.

07-30-2006, 11:35 AM
I am using Exchange/Outlook. I did an uninstall/reinstall of the blackberry software on my computer and it is still sending blank messages.

07-30-2006, 01:01 PM
Open Desktop Manager and look in the Redirection settings. Check and see if there are any filters set.

07-30-2006, 02:31 PM
There are two filters, but neither are checked.