View Full Version : text...help plz

08-21-2006, 01:48 PM
i just got a 7100i and i cant receive my text messages. on my old phone i had full text message capabilities. any help would be GREATLY appreciated. thanks in advance

08-21-2006, 01:56 PM
Do you have the letters NXTL all in caps?

08-21-2006, 01:57 PM
yes i do....i can send PIN messages out, but i cant receive ANY text messgaes....its aggravating

08-21-2006, 02:00 PM
I think you need to have 'short message service' enabled for your device. I know we had an issue with that an our Nextel devices, but it was affecting MMS messages, not text messages (I could still receive a text page from the Helpdesk....dang it).

08-21-2006, 02:09 PM
juwaack68 is correct, call nextel tech support and be sure its enabled

direct # to that department is

866 265 8305

08-21-2006, 06:04 PM
i have the same problem with my 7100i. i talked to my service provider, and they said that SMS was unavailable for any mike enabled device. does anybody know a way around this?