View Full Version : BIS / BES and Cingular

08-27-2006, 01:45 PM
Hello all,

I currently have a BB 7290 on Cingular. The device is set up to sync with my BES 4.1 account in the office.

I recently added a BIS account (via https://bis.na.blackberry.com/html?brand=mycingular) to the device. While I can receive email to the emailaddress@<hidden>, my device will not allow me send messages from the mycingular email address.

Does anyone have any ideas what I am doing wrong?


08-27-2006, 01:51 PM
Your BES server pushed an IT Policy to your device. Your employeer has forced all outbound email to pass through their email system. Unless you can get a different policy added to your account, there is nothing you can do. Often times this is done for SOX or HIPPA requirements.

08-28-2006, 10:16 PM
i know on nextel you can change it by going to options/advance options/message service and change it to which ever and that will make it send from that email. try it on yours

08-28-2006, 10:26 PM
That's why some folks carry more than one Blackberry. If there's an IT Policy on your unit then you're out of luck without them changing it for you.