Exchange a BES software for a Blackberry Internet Service?

[swoopanddive]

I'm an American living in Northern France. A French mobile operator sold me a Blackberry 7290 telling me that I could use it as a private individual (not a company employee), but it was in fact delivered with BES, which I cannot use and the mobile operator says that they can do NOTHING about it!

Does anyone know if it is possible to get the Blackberry Internet Service software somehow, and if so, how I would go about getting BES off and the other software on?

--Desperate in France

[rambo47]

This might be what you need: Unlocking the Blackberry (http://blackberry.ig3.net/)