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View Full Version : Setting up 8700 on O2 - problems!


davidparrock
09-16-2006, 01:51 PM
I have just purchased an 8700 to go on O2. It is an upgrade from my previous 7100x. Just one problem.....when I go to send an email I get a message:

"No message services configured. You will only be able to save draft."

What do I need to do here???

Dan Dare
09-16-2006, 03:55 PM
I have just purchased an 8700 to go on O2. It is an upgrade from my previous 7100x. Just one problem.....when I go to send an email I get a message:

"No message services configured. You will only be able to save draft."

What do I need to do here???

It sounds to me as if your 7100x still has the it's PIN assigned to you bb mail account. If you have BES (ie you have a corporate e-mail account) then your bb administrator should release the 7100x PIN and assign the PIN from your 8700. However if you are using BIS (ie internet mail - either O2Mail or pop3) you need to logon onto the O2mail website and change the PIN assigned to your account.