bcmah
03-17-2005, 03:03 PM
BES4.0, Exchange 5.5, Outlook2000, Blackberry 5720.
We are currently upgrading our 200+ users to Blackberry Desktop Software 4.0. Some of our users have public folder contact information and we are able to synchronize if we create a phony subfolder in their personal contact folder. However, we are now noticing in some cases where the contact information is not accurate. One user has her contact records transposed, another user has 25 new contact records with the 'File As' field blank, and yet another user that had updated this one record five times in the past only to see this record appear as five new records with the unchanged information.
As anyone else experienced this problem?
We are currently upgrading our 200+ users to Blackberry Desktop Software 4.0. Some of our users have public folder contact information and we are able to synchronize if we create a phony subfolder in their personal contact folder. However, we are now noticing in some cases where the contact information is not accurate. One user has her contact records transposed, another user has 25 new contact records with the 'File As' field blank, and yet another user that had updated this one record five times in the past only to see this record appear as five new records with the unchanged information.
As anyone else experienced this problem?