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View Full Version : Stuck at "Connecting to Desktop..."


fedrac
10-25-2006, 07:19 AM
BB 7250

Upgraded my BB and Desktop software overnight from 4.0 to 4.1. It is a custom install provided by my carrier. It had an extra theme that I thought could be fun. I tried to activate it, now my BB is stuck at a "Connecting to Desktop..." screen.

I can't connect via the Desktop software either while the BB is stuck on that screen.

Is there anyway to back out of my theme choice?

I do see the home page come up quick with some kind of "Decrypt..." error, but it comes too quick for me to be able to do much.

HELP!

careyana
10-25-2006, 10:06 AM
Do you use BES or BIS?

Decryption errors normally occur when the Blackberry is no longer communicating with a BES (at least in my environment).

Have you tried removing the battery?