View Full Version : unable to remove emails

01-28-2007, 12:35 PM

My 8700g is on BES and some time ago stopped receiving emails from our server, its now up and running again but there are several emails that i can't delete from the in box even though i've removed them from my mian pc.

Any ideas?


01-31-2007, 12:10 AM
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

I had a similar situation. I had to call the BES admin to reset my connection. In other words delete the connection totally and start from scratch. Hope this helps

01-31-2007, 09:20 AM
There's a RIM knowledgebase article that outlines all your options. I'd recommend using the Backup utility approach -- it has always worked really well for me.