Double trouble with email

[sbaska]

When replying to an email, after pushing in the trackwheel, the "send" option is not showing. however, if you forward the message or type a new one, it is there.
Also, when trying to open an attachment or trying to view more of the message (on longer emails), the message "More request cannot be completed. Service Book information not found.
The device is on a company BES. Any ideas?

[takeshi]

Try having your BES admin resend the service books. Might as well pull the battery while you're at it...

[sbaska]

that was the first thing that was done.....twice. still no dice.