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View Full Version : What's up with Emergency calls only message?

kev1
02-09-2007, 02:17 PM
PLEASE HELP,
Can you tell me what I need to do here? My 7280 says emergency calls only when I try to use the phone. Incoming calls go to vmail.
I am a cingular customer (sucker) the device is cingular. I have an active sim card that works on other phones.
NJBlackBerry
02-09-2007, 02:18 PM
Sounds to me like the device may be locked - OR it has an IT Policy on it to prevent all non emergency calls. Is this a used device?
snowskier79
02-09-2007, 02:19 PM
Sounds to me like the device may be locked - OR it has an IT Policy on it to prevent all non emergency calls. Is this a used device?
Ditto.
JSanders
02-09-2007, 02:19 PM
And--has that SIM card worked in that phone before? Make sure its in all the way, no dirty contacts on the SIM card or the phone.
kev1
02-09-2007, 02:26 PM
yes
kev1
02-09-2007, 02:29 PM
I wiped it and downloaded the last software available for it.
on the sim card screen everything is "disabled
NJBlackBerry
02-09-2007, 02:29 PM
Great. Does it have an IT Policy on it? Look in Options / Security.
Was it used?
kev1
02-09-2007, 02:32 PM
The sim card is working in the bb. it shows messages &vm icons and displays the ph # and other relevant info
does the pin2 have anything to do with it?
kev1
02-09-2007, 02:33 PM
yes by my mother
kev1
02-09-2007, 02:34 PM
It policy name: Default
kev1
02-09-2007, 02:45 PM
The IT policy is DEFAULT is that good or bad
penguin3107
02-09-2007, 04:20 PM
The IT policy is DEFAULT is that good or bad

Well, it's bad for you, because it's probably preventing you from using the Blackberry the way you want to.
There's plenty of discussions here about removing IT policies. Just search around and you'll find more info.

Maybe ask you mother if she can have her BES admin at her job (or wherever she got the Blackberry from) for assistance in removing the IT policy.
kev1
02-10-2007, 11:37 AM
Thanks for your advice and I'll check up on that.