View Full Version : Can't open attachemnts-Not sure if anyone can help

03-03-2007, 12:20 AM
I have an 8700G. I found out today that I can open all attachments. I did not think so because the last six months of owneing this device I was not able to open any attachments.

I called tmobile today and they told me I am missing the attachment reader and I should basically delete the BB and reinstall the software. I did that and still I have the same problem.

When I re-installed the OS I also restored my old data which could be the problem.

Anyone have any suggestions on how to fix this problem and open attachments?

John Clark
03-03-2007, 01:23 AM
When you install the OS you need to make sure that the "Blackberry Attachment Service" is checked in the list of software to be installed.

03-03-2007, 07:38 AM
did that thanks