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View Full Version : Desktop Redirector - Mail not being sent to 8707


funkyuk
03-07-2007, 06:11 AM
First Post - please be gentle with me :)

My boss is running a 8707c on UK Vodafone. I'm having mail forwarded by Desktop Redirector on his PC via our exchange server. Mail stops being sent to his BB at random.

In the redirector, the time since last contact just ticks up and up. What determines how often the device / desktop redirector speak to each other? it there any way to force this? The Blackberry will receive all messages when My bosses PC is in use, though when his PC is idle, (i.e. out of the office), messages stop being delivered.

If I power the BB off & on, or pull the battery, messages appear to be delivered to the the 8707.

Any pointers appreciated

Neil

Dubdub
03-07-2007, 08:34 AM
Why not have it go to BIS instead? Redirector has always been a bit flakey in my opinion.

funkyuk
03-07-2007, 09:14 AM
Why not have it go to BIS instead?
Because It's his Exchange mail account?
Redirector has always been a bit flakey in my opinion.
In any particular way? a search revealed little. Either here or on Blackberry support KB?

cheers
Neil

funkyuk
03-08-2007, 05:21 PM
OK, fixed it - Windows problem - his windows power settings were set to standby after 15 minutes.:oops: