View Full Version : USB Driver for 8800 Device

03-19-2007, 08:14 AM
As has been logged by a couple of previous users I am having problems charging the 8800 device using a USB cable resulting in the following error; usb charging current is not sufficient. verify that your handheld is connected to a powered usb charging source and that the proper usb driver is installed.

My users do not have Desktop/Device Manager installed on their PCs and they are not able to access Windows Updater to get the latest drivers.

Is anyone aware where I can download the relevant USB Driver from thus removing the need to reinstall Destop Manager.

Many Thanks

03-19-2007, 08:21 AM
Are you using a USB hub?

03-19-2007, 08:56 AM
Install Desktop Manger (or Device Manager) on your PC and go to C:\Program Files\Common Files\Research In Motion\USB Drivers.

03-19-2007, 11:00 AM
Thanks for the instructions - the device now charges ok via USB but still comes up with the ame error message.

03-19-2007, 02:35 PM
Make sure you have dm 4.2 sp1 installed.