Email Filter Not Working

[dsabot]

I am trying to setup an email filter and I am having problems. I want all messages that come into my bb via verizon: username@<hidden> to be forawarded as a Level 1 message so I can associate a different sound to them. I have tried everything I can think of and it just won't work. Am I missing something here?

[lraed74]

setup the filter for 'new mail arrives' - select 'forward messages to handheld' and check the box as 'level 1' Thats how I have mine setup and everything that comes to my BB address comes over as level 1.

[dsabot]

There is no option with "NEW MAIL ARRIVES". I am using a 8703e and setting up filtering on the device itself.

[lraed74]

are you using BIS to do the filter?

[takeshi]

You have to edit filters for BIS on your carrier's BIS site.

Just edit the default filter for your account and set it to forward as Level 1.