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View Full Version : Pending messages received with wrong time


mikeyb19l
03-21-2007, 12:11 PM
I have a blackeberry model 8700c connected to a corporate BES server... We are using MS Exchange 2003 for our mail service...I have an issue with a user who did not receive any messages for a period of time... When the message finnaly started to come into his Blackberry device, all of the messages were marked with the current date and time instead of the time they were acctually received to his mailbox... Is there an option on BES or Blackberry to device to stamp all messages with the acctual time they were received?

Andi
03-21-2007, 01:45 PM
If you open the message and look at the sent time is it the correct time? The time on the message list is the time the message was received by the blackberry not the time it was sent - my users often do not comprehend this.....

mikeyb19l
03-21-2007, 02:50 PM
Andi

Thanks for you reply... The time on the meassge when you open it is correct... is there anyway for the meassge list on blackberry to display actual time of message instead of Black Berry time?

TedSki
03-21-2007, 03:11 PM
The BlackBerry inbox always displays the time the message was received by the BlackBerry. You can only get the true receipt time from within the message.