View Full Version : mail redirection seems to have changed

03-22-2007, 05:52 AM
I just upgraded from an 8700 to an 8800. The 8800 has BBv4.2172. I don't have the 8700 (lost it), but I think it was the same version.

I've set up the 8800 like I had the 8700 set up, I think. I've noticed one difference that I can not get set as I want it.

On the 8700, my redirected email from Outlook all appeared in my BB inbox. When I read a message it would stay there unless I chose to file it. If I chose file, the BB knew the redirected folder already. I came to like this set up, as it let me scan my mail and then file messages when I liked.

With the 8800, redirected messages show in the BB inbox, but as soon as I read them and they change from unread to read, they disappear from the inbox and can be found in the proper redirected folder. I prefer that they not go to the redirected folder but stay in the BB inbox until I "release" them to their proper redirected folder. (I hope this is clear.)

I can not find what settings may be different in the 8800 that has resulted in the new behavior. Can anyone help??

Thanks -- Ricardo

03-22-2007, 08:41 AM
I'm not sure why this is either but it's a bit annoying. You can use View Folder to view those messages but it was nice on the 8700 to not have to do this. Again, I can't file into Deleted Items on my 8800 but could on the 8700. Filing into other folders is no problem. I'm not sure why this is the case either...

03-24-2007, 06:19 AM
anyone have an idea?

03-27-2007, 11:39 AM
Have you guys noticed that your messages are coming in as folders (i.e., the icon is a folder icon, not a message icon)?

03-27-2007, 12:01 PM
do you have any Outlook Rules for messages?

03-27-2007, 02:00 PM
there is a setting under "options" (in the inbox) under general email settings where you can choose to hide or show file messages